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Privacy Policy of www.monitor-box.com website

M-Box > Privacy Policy of www.monitor-box.com website

Privacy Policy of www.monitor-box.com website and its subdomains

This website collects some Personal Data from its Users.
Latest update: June 12, 2018

Data Controller and Owner

Monitor-Box Ltd. – MGC (NLD) BV – Netherlands
Owner contact email: info@monitor-box.com

In this Privacy Policy Monitor-Box Ltd. outlines the policies and procedures regarding the collection, use and disclosure of personal data through www.monitor-box.com website and its subdomains (Website).
By accessing or using Website, the User consents to the data collection, disclosure and use practices described in this Privacy Policy.

This website is owned by MGC BV in The Netherlands.

Personal Data

Types of Data Collected

Personal data submitted by you on Website (such as your name, gender, company name, company website, your country, billing address, delivery address, email, phone number, and skype name) is used solely for the purpose stated to you at the time submission. We collect, store, and use this information only for the purposes for which you submitted it and only as long as necessary.

We do not give your personal data to anyone else unless it is necessary to do so in order to provide the service requested by you , we have made a full disclosure to you, or we have a good faith belief that disclosure of such information is reasonably necessary to satisfy any applicable laws or regulations or in response to a request from law enforcement authorities or to detect and prevent fraud, security, or technical issues.

By using Website, you consent to us disclosing your personal data to third parties for these purposes only. Any personal data you submit will not be sold, traded, or rented under any circumstances.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Website.

Failure to provide certain Personal Data may make it impossible for Website to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Methods and Place of Processing the Data

Methods of Processing the Data

Owner and Data Controller process the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the website (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place of Processing the Data

The Data is processed at the Owner’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Owner.

Retention Time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Owner suspend or remove the data.

The Use of the Collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Registration and authentication, Access to third party services’ accounts, Handling payments, Infrastructure monitoring, Interaction with live chat platforms, Re-marketing and behavioral targeting, Managing contacts and sending messages, Analytics, Interaction with support and feedback platforms, User database management, Managing support and contact requests and Hosting and back-end infrastructure.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Services That Collect Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

WP STATISTICS
Provider
WP Statistics
Purpose
Analytics
Personal Data Collected
– Cookies
– Usage Data
Privacy Policy
WP Statistics track statistics without depending on external services and uses arrogate data whenever possible to respect User’s privacy.

Baidu Analytics
Provider
Baidu
Purpose
Analytics
Personal Data Collected
– Cookies
– Usage Data
Privacy Policy
Baidu track statistics without depending on external services and uses arrogate data whenever possible to respect User’s privacy.

Google Analytics
Provider
Google Inc.
Purpose
Analytics
Personal Data Collected
– Cookies
Privacy Policy
https://www.google.com/analytics/terms/us.html

Contacting the User

Provider
This Website
Purpose
Contacting the User, Provide Service Requested
Personal Data Collected
• first name
• last name
• gender
• phone number
• company name
• address
• country
• email address
• various types of Data
• website
Privacy Policy
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Displaying content from external platforms

This type of services allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

YouTube video widget (Google Inc.)
Provider
Google
Purpose
YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data Collected
– Cookies
– Usage Data
Place of processing
US

Youku
Provider
Youku
Purpose
Personal Data Collected
– Cookies
– Usage Data
Place of processing
China

Hosting and Back-end Infrastructure

This type of service has the purpose of hosting data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Microsoft Azure
Provider
Microsoft Inc.
Purpose
Hosting data and files
Personal Data Collected
– Cookies
– Usage Data
Place of Processing
Hong Kong

Also

SPAM protection

This type of services allows Users to interact with third party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Akismet
Provider
Automattic Inc.
Purpose
SPAM protection
Personal Data Collected
– various types of Data as specified in the privacy policy of the service
Privacy Policy
Akismet is a SPAM protection service provided by Automattic Inc.

Location-based interactions

Provider
This Website
Purpose
Location-based interactions
Personal Data collected
– geographic position
Privacy Policy
This Website may collect, use, and share User location Data in order to provide location-based services.
Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Website.

Managing support and contact requests

This type of services allows this Website to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

Further Information About Personal Data

What are your Data Rights?

Right of access. You have the right to confirm that your personal data is being processed and, if the case, to get a copy of such data and complete information about the processing.
Right to rectification. You have the right to amend errors, modify data that may be inaccurate or incomplete and ensure the information which is being processed is right.
Right to erasure. You have the right to suppress your data without undue delay in the case that the processing is illegal or that the purpose for processing or collecting it has disappeared.
Right to restriction. You have the right to ask for the suspension of the processing in the case that such processing is illegal or inadequate.
Right to object. You have the right to object to the processing of your data in the case that the purpose of the processing is direct marketing or that the processing should be stopped for reasons relating to your personal situation, unless we can demonstrate compelling legitimate grounds to continue processing them or that the processing is necessary to exercise or defense legal claims.
Right not to be subject to automated individual decisions. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you, unless that is necessary for the execution of a contract, is permitted by the Law or it is based on your explicit consent.
Based on the nature of our services and the purpose of the collection and the processing of your personal data, the Right to portability is not applicable.

In order to exercise your rights, please, send an email to info@monitor-box.com. In your request, you have to clearly state (i) your personal identity, by indicating your complete name and the email address you used to purchase or create an account, and (ii) the right or rights you are exercising.
The exercise of these rights is free of charge, unless you make unjustified or excessive requests. In this case, we will be entitled to charge you with a reasonable fee based on administrative costs

We don’t sell or rent Users’ Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.

Security

We take the security of your personal data very seriously. We protect your personal data during transit using encryption such as Transport Layer Security (TLS). We use computer systems with limited access housed in facilities using physical, electronic, and procedural security measures to protect the confidentiality and security of information transmitted to us.

Cookie Policy

This Website uses Cookies. Learn more about Cookie Policy

Additional Information

Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

System logs and maintenance
For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy
Privacy Policy of Monitor-Box Service and Application can be found https://www.monitor-box.com/monitor-box-privacy-policy/
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time info@monitor-box.com 

This Website does not support “Do Not Track” requests
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Data Controller remove the Personal Data.

Definitions and legal references

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Website (or third party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website
www.monitor-box website and its subdomains.

Cookies
Small piece of data stored in the User’s device.

Email
Provides access to the User’s primary email address.

Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies, and under the General Regulation (EU) 2016/679, of 27 April 2016, on Data Protection (GDPR).
This privacy policy relates solely to this Website.

Software as a Service (“SAAS”) subscription agreement (PDF)
Privacy Policy of Monitor-Box System
Privacy Policy of www.monitor-box.com Website
Cookie Policy